Westside – International Returns & Refund Policy

No Returns or Exchanges
• International orders are not eligible for return or exchange.
• Reverse pickup is not available outside India.

Refunds (Defective Products Only)
• Refunds are allowed only if the product is received in a defective or damaged condition.
• You must inform Customer Care (westside@trent-tata.com or +917304040086) within 48 hours of delivery.
• Share Order ID, photos/videos of product and packaging.
• We reserve the right to assess whether the damage is manufacturing/transit related or post-purchase.

Refund Scope
• Refund includes product value and shipping charges (if any).
• Customs duties, bank charges, and FX charges are not refundable.

Refund Method
• Refund will be processed to the original credit card via Razor pay.

Non-Qualifying Cases
• Incorrect size selection
• Colour variation due to screens
• Wear & tear or post-delivery damage

Partial Shipments
• If part of your order is not shipped, refund for those items will be processed automatically.